Activation 2FA using Smartphone
Q: My mobile phone was lost, I replaced my mobile phone, my mobile phone was damaged and could not be used anymore. What do I have to do? how do i get the passcode to login to CTMS?
A: If the above happens to you, there is no other way but to ask the CTMS admin to reset your 2fa. then you need to login and reset 2fa on your mobile phone. You can contact the Magicsoft Support Team to help you by sending a message via the chat box in the lower right corner of this website.